Privacy Policy

First Finance Company - Qatar
 

We will not collect any information about individuals, except where it is specifically and knowingly provided by them.

When you visit our website, our web server collects some basic information such as your internet service provider's domain name, which pages you accessed on our site, and when.

We use this information only to analyse the use of our website to help guide improvements. We do not collect any personally identifiable information.

Cookies

When you visit our website, we use cookies, which are small pieces of information that allow us to maintain your connection to our website. These cookies do not collect or store any personally identifiable information. 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation and "keep me signed in" and "remember me" features.

User Data Privacy & Security Policy:
This notice explains how we will use your personal information, who we may use it, share it with, and the steps we will take to ensure it remains private and secure. This applies to any account, products, or services you have with us. We implement internal technical and organizational measures to keep information secure including encryption, anonymity, and physical security measures. We require our employees and any third parties who perform any work on our behalf to comply strictly with the Standards including agreeing to contractual obligations to protect any data.

Personal and sensitive user data:
We ensure that all personal and sensitive user data is handled securely, including:

• Not to be published or used incorrectly
• Sent using modern encryption for example, via HTTPS
• Use Runtime Permissions Requirement whenever available, before accessing data restricted to Android permissions.
• Not selling personal and sensitive user data.

Notable disclosure and approval requirements:
Our in-app disclosure is accompanied and immediately preceded by a request for user consent and, if available, an associated runtime permission

• It is within the application itself
• It is displayed in the normal use of the application
• The data that is accessed or collected will be described
• It will not be included with other disclosures not related to the collection of personal and sensitive user data
• A consent dialog will be presented clearly
• Include positive user action (example: click to accept, check box)
• It does not navigate user away from the disclosure clicking home button or some other method
• It does not use auto-dismissing or expiring messages or any other indirect clear and well explained message of obtaining user consent.

Data retention:
We will retain your information so that we can continue to provide you with products and services and to help us manage our relationship with you including verifying your identity when you contact us or when you apply for products or services, preventing fraud and assessing the suitability of the products or services you have applied for.
We will continue to retain this information for as long as you continue to do business with us and use our Platforms (such as mobile application or our Website).
We may retain this information after you stop doing business with us or stop using our Platforms, for example, for inquiries and complaints, as required by law and regulations or to protect our interests.

Activity Requirements:

• Our application treats financial information, payment information, or government identification numbers in strict confidence regarding any personal and sensitive user data relating to financial activities, payment activities, or any government identification numbers.
• Our app system solution underlies heavy measures of financial and banking security top standards ensuring it includes no viruses, malwares, trojans, data impersonation, or any other harmful code.

When we use your personal data:
We will only use your personal data when we have a legal basis for its use, it includes those legal bases where we need to process that data to:

• Operation as needed for the purposes of our legitimate interests
• Carrying out a mission in the public interest
• Protecting the vital interests of individuals
• Compliance with legal obligations
• Verify your identity
• Process your transactions
• Implement your instructions
• Keep track of your any form of formal communication with us
• Execution of our contract with you.

Who we may share it with:
We have asked for your permission to share it and you have agreed, we may share your information in the following cases:

• We have a public or legal duty to do so, for example to help detect fraud and tax evasion, prevent financial crimes, regulate reporting, litigation or defend legal rights
• We have a legitimate reason to do so, for example to manage risks, verify your identity or assess your suitability for products or services
• We may transfer and disclose your information to any fund managers that provide asset management services to you and any brokers who provide you to us or deal with us on your behalf
• To auditors, regulators or dispute settlement bodies and comply with their requests
• If there is a dispute over a contract or financing process and any other person involved in it
• The government, the courts, or our regulators but only if they have the right to see it for legitimate reasons
• Fraud prevention agencies that you will use to prevent fraud and money laundering and verify your identity. If fraud is detected, certain services, funding or employment may be refused.

Your rights:
In addition to all above mentioned, you can ask us:

• Giving you a free copy of the information you have provided us about you
• Update or correct any inaccurate information
• Follow up on any personal transaction for you, whether as a client or sponsor

Our rights:
Track record your communication with us post your consent ex: messages, emails, and any other type of communication to verify, evaluate, and analyze your instructions to us, improve our services, train our employees, or prevent and detect fraud and other crimes.

• In such cases, we can only continue to process the data if we do so
• Show that our legitimate interest overrides yours or if we need to
• Information for the establishment, exercise, or defense of legal rights.

What do we expect from you:
You are responsible for ensuring that the information you provide to us is accurate and up-to-date.
You are required to inform us if there are any changes as soon as possible
If you give us any information about another person to whom your account is connected, you must tell them the information you gave us.
Make sure they agree that we can use it in the same ways we use it and you should also tell them how they can see what information we have about them and correct any errors.

If you are not sure what any of these uses and instructions mean, please contact us:
Finance Company (Q.S.C.) Building C Ring Road.
P.O. Box: 7258 Doha - Qatar.
Phone: (+974) 4455-9999.
Fax: (+974) 4455-9955.
E-mail: info@ffcqatar.com
Website: www.ffcqatar.com

We are happy to explain this in more detail.